Refund Policy
Effective Date: June 28, 2025
Thank you for choosing Creative Sidekick. We are proud of the products and services we offer and are committed to your success. Please read our refund policy carefully to understand your rights and obligations.
1. Digital Products (e.g., "The AI-Powered Content Generator" Toolkit)
Due to the instant, digital nature of our toolkits, guides, and other downloadable products, we have a strict no-refund policy.
Once you have purchased and received access to these digital files, the sale is final. Because you receive immediate access to the intellectual property and the products cannot be "returned," we are unable to process refunds for any reason. We encourage you to review the sales page carefully before purchasing to ensure the product is the right fit for you.
If you encounter any technical issues with accessing or downloading your purchased files, please contact us at [email protected] any time, and we will be happy to assist you.
2. "Done-For-You" Services (e.g., "The Signature Brand System")
Our "Done-For-You" services are comprehensive, hands-on projects that require a significant allocation of our time and resources from the moment of booking.
Project Payment & Deposit: Payment in full is required to begin the "Signature Brand System" or any other done-for-you service. This payment acts as a non-refundable deposit, as it secures your spot in our project schedule and covers the initial strategic and creative work that begins immediately after onboarding. For your convenience, we can arrange for the total project fee to be split into 2, 3, or 4 equal monthly payments upon request.
Services Rendered: Refunds are not issued for service hours that have already been completed. Once a project phase is complete and work has been delivered, the fees for that portion of the project are earned and non-refundable.
Project Termination: If you choose to terminate your project midway, you will be responsible for payment for all work completed up to the date of termination, as outlined in your signed Service Agreement. Please refer to your specific Service Agreement for detailed terms on termination.
We are committed to a collaborative and successful partnership. If you have any concerns about the progress of your project, please contact us immediately so we can address them.
Terms and Conditions
Effective Date: June 28, 2025
Welcome to Creative Sidekick! These Terms and Conditions ("Terms") govern your use of our website, creativesidekick.online (the "Site"), and the purchase of any products or services offered by Creative Sidekick ("we," "us," or "our").
By accessing or use of our Site, you agree to be bound by these Terms. If you do not agree with any part of the terms, then you do not have permission to access the Site or use our services.
1. Intellectual Property Rights
Unless otherwise indicated, the Site and all its content, including but not to source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
When you purchase a digital product from us, you are granted a limited, non-exclusive, non-transferable license to use the product for your personal or internal business use. You are not permitted to resell, distribute, or share the product with third parties.
2. User Representations
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
3. Purchases and Payment
We accept the following forms of payment: Visa, Mastercard, American Express, PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. Sales tax will be added to the price of purchases as required by law. All payments shall be in U.S. dollars.
4. Products and Services
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
5. Refund Policy
All sales are governed by our Refund Policy. Please review our Refund Policy prior to making any purchase.
6. Prohibited Activities
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
7. Term and Termination
These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON.
8. Governing Law
These Terms shall be governed by and defined following the laws of the State of Virginia, United States.
9. Disclaimer
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF.
10. Limitation of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Creative Sidekick , [email protected]
Privacy Policy
Effective Date: June 28, 2025
Creative Sidekick ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creativesidekick.online (the "Site") and engage with our services, including SMS communications. Please read this privacy policy carefully.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Create and manage your account.
Process your payments and refunds.
Email you regarding your account or order.
Deliver targeted advertising, coupons, newsletters, and other promotional information to you.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
4. Tracking Technologies (Cookies and Web Beacons)
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
5. SMS Communications Policy
Consent: By opting into our Short Message Service (SMS) communications, you provide explicit consent to receive SMS messages from us for the purpose of communication, notifications, alerts, and updates. You acknowledge that these messages may be of a transactional, informational, or promotional nature.
Opt-Out: You have the right to opt-out of receiving SMS messages from us at any time. To unsubscribe, reply to any SMS message with the word "STOP". Upon receiving this request, we will cease sending SMS messages to you. For assistance, reply "HELP".
Data Usage and Privacy: We respect your privacy. By agreeing to receive SMS messages, you acknowledge and consent to the collection, storage, and use of your personal information as described in this Privacy Policy.
Costs and Charges: Standard messaging rates from your mobile carrier may apply for receiving SMS messages. We are not responsible for any charges incurred by you from your mobile carrier.
Service Availability: We will make reasonable efforts to ensure the availability and reliability of the SMS Service. However, we are not liable for any disruptions, interruptions, or delays in the Service that are beyond our control.
Termination: We reserve the right to terminate or suspend the SMS Service to you at any time and for any reason, without prior notice.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information below.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Creative Sidekick, [email protected]